Privacy policy

AVRIL Jewelry manages this store and website, including data, content, functions, tools, products, and services to offer you, the customer, a curated shopping experience (the “Services”). AVRIL Jewelry is powered by Shopify, which allows us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand how your personal information is collected, used, and disclosed in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we refer to any data that identifies you or can be reasonably linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what applicable law permits or requires:

  • Contact Details: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: including credit card numbers, debit card numbers, financial accounts, payment card information, financial account data, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account Information: including your username, password, security questions, preferences, and settings.

  • Transaction Information: including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications with us: including information you provide in your communications with us, for example, when submitting a claim to customer service.

  • Device Information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage Information: including information regarding your interaction with the Services, such as how and when you use or navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: including when you create an account, visit or use the Services, communicate with us, or provide your personal information by any other means.

  • Automatically through the Services: including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

  • From our service providers: including when we hire them to enable certain technology or when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services: We use your personal information to provide the Services, which includes fulfilling our contract with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, allowing you to post reviews, and offering you a personalized shopping experience, such as recommending products related to your purchases.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending commercial, advertising, and promotional communications by email, text message, or postal mail, as well as showing you online ads about products or services on the Services or other websites, based on items you have previously purchased, added to the cart, or other activities performed on the Services.

  • Security and Fraud Prevention: We use your personal information to authenticate your account, offer a secure shopping and payment experience, detect, investigate, or act upon potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services.

  • Communications with you: We use your personal information to provide customer support, respond to your requests, provide services efficiently, and maintain our business relationship with you.

  • Legal Grounds: We use your personal information to comply with applicable law or respond to valid legal procedures, including requests from law enforcement or government authorities.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, providers, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order management, and shipping).

  • With business and marketing partners to provide marketing services and show you advertising.

  • When you instruct, request, or otherwise consent to the disclosure of certain information to third parties.

  • In connection with a business transaction, such as a merger or insolvency process.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access and use of the Services to provide and improve the Services for you. For more information on how Shopify uses your personal information and the rights you may have, you can consult the Shopify Consumer Privacy Policy.

Security and Retention

Please note that no security measure is perfect or infallible, and we cannot guarantee "absolute security." The length of time we retain your personal information depends on several factors, such as the need to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below:

  • Right of access

  • Right of erasure

  • Right of rectification

  • Right to data portability

  • Right to object to the sale or transfer of data for personalized advertising.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us, email us at avriljewelry14@gmail.com, or contact us at: 3370 Stilesboro Road Northwest, Kennesaw, GA, 30152, US