Política de envío

 

Shipping Policy

At AVRIL Jewelry, we currently ship within the United States only. We are committed to ensuring your jewelry reaches you safely and efficiently.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Delivery Time

  • Standard Shipping: 3–7 business days.

  • Delivery times are estimates and may vary due to carrier delays or peak seasons.

Shipping Costs

  • Shipping costs are calculated at checkout. 

Shipping Confirmation & Tracking

  • A shipping confirmation email with tracking information will be sent once your order ships.

  • Tracking updates may take up to 24 hours to appear in the carrier's system.

Carrier Responsibility & Limitation of Liability

Once a package is handed over to the shipping carrier (USPS, UPS, or FedEx), AVRIL Jewelry is no longer responsible for the handling, management, or physical security of the package. Any issues regarding damaged items during transit, delays caused by the carrier, or packages marked as "Delivered" but not received must be addressed directly with the respective shipping provider.

High-Value Shipment Protocol

For your protection and ours, especially on orders exceeding $500 USD:

  • Signature Required: We may require a signature upon delivery to ensure the package reaches the correct recipient.

  • Insurance: We recommend and often apply additional shipping insurance to high-value items to cover potential carrier loss or damage.

Incorrect Address

  • Customers are responsible for providing an accurate and complete shipping address at checkout.

  • AVRIL Jewelry is not responsible for delays, losses, or misdeliveries due to incorrect or incomplete address information provided by the customer.

Delivery Issues

If your order is significantly delayed or you encounter issues with the tracking status, please contact us so we can assist you in opening an inquiry with the carrier: 📧 avriljewelry14@gmail.com